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Everbloom

Everbloom Digital Services

Terms and Conditions

Last updated: 6 October 2026

These Terms apply to all services provided by Everbloom Digital Services (ABN 86 336 743 153) (“we”, “us”, “our”) to you (“you”, “the client”). By approving a quote, paying a deposit or using our services, you agree to these Terms.

1. Our services

We provide website design and development, website rescues, monthly web care and hosting, logo, stationery and flyer design, and AI Leverage training and coaching. Free resources, such as podcast tutorials, are not covered by a paid service agreement. If your website uses the Everbloom platform, that subscription is separate from our hosting and care plans and is billed directly by the platform provider. Each project’s scope, price and timeline are set out in your quote or proposal. Work outside that scope is quoted separately.

2. Quotes

Quotes are valid for 30 days. A project is confirmed when you approve the quote in writing and pay the deposit.

3. Payment terms

  1. Deposit: 50% of the project price is due before work begins. Your start date is booked once the deposit is paid.
  2. Balance: the remaining 50% is due before your website goes live or final files are handed over.
  3. Invoices must be paid in full by the due date shown on the invoice. Unless the invoice says otherwise, this is 7 days from the invoice date.
  4. Web care, hosting and other monthly plans are charged monthly in advance, automatically, to the card you provide through Stripe.
  5. How to pay: all payments must be made through the payment method specified on your invoice: currently Stripe (card), using the secure payment link provided. Bank transfer is available by prior written arrangement only. Payments made any other way are not accepted.
  6. GST: we are not registered for GST, so no GST is charged.

4. Paying on time

Paying on time lets us keep our prices fair and give every client our full attention. If a payment is late:

  1. On the due date we send a friendly reminder, and another 7 days later.
  2. At 14 days overdue we pause all work on your project until the account is paid. Paused time may move your deadline.
  3. At 30 days overdue we may suspend your web care and hosting, which may take your website or email offline.
  4. Once paid in full, we restore suspended services within 1 business day and resume work at the next available time.
  5. If an account remains unpaid after 60 days, we may end the agreement and refer the debt for collection. Reasonable collection costs may be added.

If you’re having trouble paying, please tell us early. We’re always happy to talk about a payment plan.

5. Your responsibilities

You agree to:

  • Provide content, images, logins and feedback on time. If we wait more than 10 business days for something we need, we may pause the project and reschedule it.
  • Make sure you have the right to use everything you give us, such as photos, text and logos.
  • Check your website or designs before approving them. Once approved, changes are treated as new work.

6. Revisions

Each project includes the number of revision rounds stated in your package or quote (2 rounds for Bloom Starter, 3 for Bloom Business, as agreed for Bloom Advanced). Extra revisions, or changes to the scope, are charged at our hourly rate. We’ll always tell you the cost before starting.

7. Web care and hosting

  1. Each web care plan includes the services listed for that plan on our pricing page or your proposal (Bloom Essential, Bloom Care or Bloom Care Plus). Minor content updates in Bloom Care Plus cover small text or image changes; larger changes are quoted separately and unused updates do not roll over to the next month.
  2. You can cancel a monthly plan at any time with 30 days’ written notice. Fees already paid are not refunded for a partial month.
  3. Hosting may only be used for your lawful business website and email. You must not use it for spam, illegal or harmful content, or anything that affects the server or other clients. We may suspend hosting that breaks this rule.
  4. We take regular backups, but you should also keep your own copies of important content.

8. Ownership

  1. Once your project is paid in full, you own the final website design, content we write for you and the final logo or print files.
  2. Until then, ownership stays with us and we may keep your website offline.
  3. Third-party items, such as themes, plugins, fonts, stock images and software, remain under their own licences. Some need yearly renewal, and we’ll tell you about these.
  4. We may show your finished work in our portfolio, unless you ask us not to.

9. Third-party costs

Domain names, paid plugins, stock images, printing and other outside costs are not included unless your quote says so. They are charged at cost, or paid by you directly.

10. Cancellations and refunds

  1. You can cancel a project at any time in writing. You pay for work completed up to that date.
  2. The deposit is non-refundable once work has started, because it secures your place and covers early work.
  3. Training and AI Leverage Bootcamp places can be transferred to a later intake with at least 7 days’ notice.
  4. Nothing in these Terms limits your rights under the Australian Consumer Law. If a service has a major problem, you may be entitled to a refund or remedy under that law.

11. Our responsibility

We will provide our services with due care and skill. To the extent the law allows, we are not responsible for losses caused by things outside our control, such as hosting outages, third-party software, internet problems, or changes you or others make to your site. Our total liability for any claim is limited to the amount you paid us for the service in question.

12. Confidentiality and privacy

We keep your business information and logins confidential and use them only to deliver your services. We handle personal information in line with our Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. The version on our website on the date you approve a quote applies to that project.

14. Governing law

These Terms are governed by the laws of Western Australia.

15. Contact

Everbloom Digital Services · ABN 86 336 743 153 · [email protected] · Perth, Western Australia